Best Truck Equipment Inc.
Now Available: In-Store Pickup:
Parts purchased online can now be picked up at Best Truck Equipment, Inc. store located at 38399 Pelton Road, Willoughby, Ohio 44094.
At time of your order, we will email you an estimated time of arrival for your part and we will Call You
when your order is ready for pickup.
Some orders may take from 1 to 7 days or more to be ready for pickup if the part is not in stock or has to be special ordered.
Our Shipping, Returns, Back-Orders and Refund Policies
Most orders are shipped the same day, some orders may take up to 3 to 5 days to ship depending on part availability. UPS Next Day, Second Day, 3 Day Select or Standard Shipping are shipped as soon as the part is available.
Availability & Back-Orders:
Some parts that are not available and must be back-ordered, may be drop shipped directly from the manufacturer if not in stock at our warehouse for an additional fee. We will let you know if drop ship is available for your order and will quote you the cost before shipping.
call us at 440-951-0500 for part availability.
UPS DOES NOT SHIP TO PO BOXES, YOU MUST HAVE A RESIDENTIAL OR BUSINESS ADDRESS FOR SHIPPING
We ship UPS and ship using actual UPS shipping costs. (UPS minimum shipping charges starts at 1 lb. An item that weights less then 1 lb. will incur the minimum UPS shipping charge of 1 lb.)
Shipping Surcharges: Actual Shipping Costs may vary depending on location or package dimensional size, additional charges will be placed for orders with size or weight exceptions.
Some rural locations or less populated areas may have an added cost for shipping which will be passed onto the purchaser.
Shipping to a Different Address: For your protection, an order will be processed if the credit card billing address and the shipping address match exactly. An order that has a shipping address different than the address of the credit card statement will be reviewed. This is required by most banks and credit card issuers. Your Computer IP Address will be registered during checkout and a fraud check will be performed before your order is processed.
Freight delivery means your product will be shipped and arrive via a large truck. Residential freight delivery usually does not provide for the unloading and/or movement of the product(s) purchased from the truck.
Special Unloading Requirements:
You are responsible for the cost of any lift-gate / tow-motor or any other means of removing the salt spreader as it is not included in the freight cost from Best Truck Equipment, Inc. Deliveries require someone to be present during delivery. Deliveries are made during normal business hours Monday - Friday. Residential deliveries are curbside deliveries which are made at the street outside of the house or an loading dock of a business. All deliveries must be accessible to a tractor-trailer. The shipping carrier will call you in advance to schedule a delivery time. Truck freight companies DO NOT require their drivers to unload shipments. Heavy items such as "Salt Spreaders may ship flatbed, It is up to you to have a tow-motor or equipment to remove the salt spreader from the truck".
What to do Upon Delivery:
Please inspect all packages and that all items are correct and all pieces are accounted for upon delivery before you sign the delivery receipt. Any damages or shortages MUST be noted on the bill of lading at the time of delivery. Notify the carrier and APW / Best Truck Equipment, Inc. immediately and we will assist you as fully as we can. Please retain a signed copy of the bill of lading for your records.
If there are any Damages or Missing items: You may choose to refuse the delivery if there is unacceptable damage to your item(s).
If you choose to refuse the delivery, you must note the damages on the delivery receipt. Please contact Best Truck Equipment, Inc., to notify us of the refusal. If only part of an item is damaged, you may accept the order, record the damages on the carrier’s delivery receipt, and contact us. We may be able to replace the damaged pieces.
Before the Freight Truck Leaves:
Once you have signed the delivery receipt, including any notation of damage, make sure to ask the freight carrier for a copy of the delivery receipt. Also, record the freight company's name and trailer number
so we may track the order back to our vendor or warehouse. If you discover damages after the delivery is complete, please contact Best Truck Equipment, Inc., within 24 hours so that we may resolve the situation immediately.
All products and services as well as prices that are advertised on Best Truck Equipment, Inc. web site is subject to change. Availability and delivery of products are based on Best Truck Equipment, Inc., current inventory supply, and can change at anytime without notice. Seller reserves the right to adjust prices or correct printing errors. Seller will verify prices when purchaser places orders. This web site is for advertising purposes only, and does not represent a legal sales agreement.Returns:
Purchaser must request a Return Merchandise Authorization (RMA) number and shipping instructions prior to returning any product to Best Truck Equipment, Inc.
Returns and opened sealed packages will incur a restocking fee (minimum 20%). Purchaser will be advised of any applicable restocking fee. No credit can be issued after 30 days from date of invoice. Customer is responsible for paying return shipping on any returned items.
Within fifteen (15) days after the date of purchase by Purchaser, Purchaser may return to Best Truck Equipment, Inc. for replacement or credit any goods found to be defective; provided that, Purchaser shall obtain Sellers approval prior to returning the goods. A RMA number is required for defective merchandise returns. Best Truck Equipment, Inc. reserves the rights to require purchaser to return defective goods directly to the goods manufacturer for replacement according to the manufacturers defective goods return policy.
Note: No returns on electrical or special orders.
Best Truck Equipment collects taxes on purchases shipped in Ohio.
Ohio Tax Exempt: If you have a valid tax-exemption id, you must send us a properly completed exemption certificate before ordering from us. All orders with tax-exemption must be phoned in.
Disclaimer of Endorsement:
The information contained within this web site (America's Parts Warehouse, Dba Best Truck Equipment, Inc., Besttruckeq.com and Best Truck Equipment, Inc.) is for general information purposes only. The use of the names of manufacturers and the use of part numbers which may be similar to their part numbers is for the assistance of our customers in identifying aftermarket replacements parts and OEM (original equipment manufacture) Parts. It is not implied that any aftermarket part listed is the product of these manufacturers. Meyer® is the trademark of Meyer Products. Western®, is the registered trademark of Douglas Dynamics, Inc. The Boss™ is a trademark of Northern Star Industries, Inc., MTD®, Scag® is the trademark of Power Equipment, Division of Metalcraft of Mayville, Inc., Exmark® is the trademark of Exmark Mfg. Co. Inc., Dixie Chopper® is the trademark of Magic Circle Corporation and Bunton® is the trademark of Schiller Grounds Care.
Best Truck Equipment, Inc., does not give any representation regarding the quality, safety, suitability, or reliability of any manufactures parts or information provided by them. In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of wages, medical costs, pain and suffering, property loss, personal injury or any loss of profits arising out of, or in connection with, the use of this web site.
Disclaimer of Content and Links to External, Third Party Web Sites
: Besttruckeq.com seeks to ensure that all content and information published on this web site is current and accurate. The information does not in any way constitute professional advice and Besttruckeq.com (Best Truck Equipment, Inc.) cannot be held liable for actions arising from its use. Links to external, or third party Web sites, are provided solely for visitors convenience. Links taken to other sites are done so at your own risk and Besttruckeq.com accepts no liability for any linked sites or their content.