Welcome to Best Truck Equipment, Inc.

Shipping, Returns and Refund Policies:

Order Processing:

All orders may take up to 3 days to process depending on availability.

Shipping:

We ship UPS and ship using actual UPS shipping costs. (UPS minimum shipping charges starts at 1 lb. An item that weights less then 1 lb. will incur the minimum UPS shipping charge of 1 lb.)

Shipping Surcharges:

Actual Shipping Costs may vary depending on location. Some rural locations or less populated areas may have an added cost for shipping which will be passed onto the purchaser.

Shipping to a Different Address:

For your protection, an order will be processed if the credit card billing address and the shipping address match exactly. An order that has a shipping address different than the address of the credit card statement will be reviewed. This is required by most banks and credit card issuers. Your Computer IP Address will be registered during checkout and a fraud check will be performed before your order is processed.

Advertised Products:

All products and services as well as prices that are advertised on Best Truck Equipment, Inc. website is subject to change. Availability and delivery of products are based on Best Truck Equipment, Inc, current inventory supply, and can change at anytime without notice. Seller reserves the right to adjust prices or correct printing errors. Seller will verify prices when purchaser places orders. This website is for advertising purposes only, and does not represent a legal sales agreement.

Prices listed on this site are for ONLINE SALES ONLY and are not available for In-Store purchases.

Returns:

Purchaser must request a Return Merchandise Authorization (RMA) number and shipping instructions prior to returning any product to Best Truck Equipment, Inc.

There is no restocking fee if the product is returned unopened (shrink-wrap unbroken) within fifteen (15) days of the date of receipt. Later returns and opened product will incur a restocking fee (minimum 20%). Purchaser will be advised of any applicable restocking fee. No credit can be issued after 30 days from date of invoice. Customer is responsible for paying return shipping on any returned items.

Defective Returns:

Within fifteen (15) days after the date of purchase by Purchaser, Purchaser may return to Best Truck Equipment, Inc. for replacement or credit any goods found to be defective; provided that, Purchaser shall obtain Sellers approval prior to returning the goods. A RMA number is required for defective merchandise returns. Best Truck Equipment, Inc. reserves the rights to require purchaser to return defective goods directly to the goods manufacturer for replacement according to the manufacturers defective goods return policy.

Note: No returns on electrical or special orders.

Ohio Tax:

Best Truck Equipment collects taxes on purchases shipped in Ohio.

Note: If you have a valid tax-exemption id, you must send us a properly completed exemption certificate before ordering from us.

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